McMILLAN PUBLICATIONS INC
9968 West 70th Place
Arvada, CO 80004-1622
CUSTOMERS CAN ORDER OUR PRODUCTS BY:
This Web Site
US Mail at the address shown above
Toll Free Phone 1-800-344-1106 (US and Canada). International callers contact us at 303-456-4564.
SHIPPING CHARGES FOR PHONE, FAX, EMAIL AND MAIL ORDERS:
Video tapes, books, calendars, and timetables via USPS: $6.00 for the first item and $1.00 for each additional item. (Note: no shipping charge for USPS media mail orders of $175.00 or more. Valid only if ordered at one time and shipped at one time to a single address.)
UPS services are available at actual cost plus $3.00.
Sorry, no C.O.D. orders.
Canadian and international addresses
Shipping will be charged the actual air post rate plus $3.00. Minimum charge $10.00.
There is no longer a surface mail shipping option for international orders; all packages now go by air.
SHIPPING CHARGES FOR WEB SITE ORDERS:
USPS orders will be shipped media mail at the following rate: $6.00 for the first item and $1.00 for each additional item. (Note: no shipping charge for USPS media mail orders of $175.00 or more. Valid only if ordered at one time and shipped at one time to a single address.) UPS (United Parcel Service) orders will be shipped at the actual cost plus $3.00. The shipping charge for USPS Priority Mail orders are based on weight and are calulated by the web site program.
Canadian and International Addresses
First Class and Priority Mail International air charges are automatically calculated by the web site program and are dependent upon the weight of the product, class of service and destination. We will adjust the web site rate to charge your card the actual rate plus $3.00.
The web site is not set up for dealer orders. Dealers must order by phone, fax, email or mail.
CREDIT CARD ORDERS:
We honor the following credit cards:
- MasterCard • Visa • Discover • Diners Club • American Express
A free catalog can be obtained by calling 303-456-4564 or by writing to the address above.
ORDERING BY PHONE:
U.S. and Canadian credit card holders order toll-free: 1-800-344-1106. (International customers call us at: 303-456-4564.) Our hours are 8 a.m. to 5 p.m., Mountain Time, Monday through Saturday. We are closed on Sunday. There may be times when no one is available to answer the phone. As a result, calls may be routed to our voice mail (for which we apologize), but using it will facilitate your order or inquiry. When calling, please clearly state:
phone number (important)
credit card number
credit card expiration date
We will special order titles from the producers and publishers we represent. Special orders are usually available at a discount, but will be subject to the postage and handling costs described above. Unless defective, returns on special orders are not permitted.
We advertise occasionally in TRAINS and RAILFAN & RAILROAD Magazines
If a product you purchased from McMillan Publications is defective, please return it to us with a note explaining the problem.
If you are not satisfied with a product you purchased from McMillan Publications, please return it within thirty (30) days of purchase with a note of explanation and we will:
Exchange it for a new copy of the same title
Refund your money (less original shipping charge, if applicable)Credit your account (less original shipping charge, if applicable)